Skip to content
Miracle Gro

Miracle Gro

www.miraclegro.com
What is your customer experience with Miracle Gro?

Miracle Gro Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Miracle Gro has a 2.2 star rating from 37 reviews, with 20% of users likely to recommend. Consumers are mostly dissatisfied, cite high price levels, website and discounts issues, and frequently request a refund.

Key Takeaways for Future Customers

  • Check bags for debris, gnats, mold before use.
  • Avoid Miracle Gro MoistureControl potting soil if concerned about plant burn.
  • Document purchases when seeking a refund; customer service response can be slow.

Negative Feedback / Risk Areas

  • Many customer complaints about woody, lumpy soil, gnats, mold, and fertilizer burn.
  • Reports of faulty applicators, leaky dispensers, and poor customer service handling refunds.

Positive Feedback

Users note most products aside from MoistureControl potting soil are dependable and the water soluble fertilizer is easy to use.

View full overview ›

Media from reviews

Miracle Gro - Garden soil is all mulch no dirt....
Miracle Gro - Garden soil is all mulch no dirt.... - Image 2Miracle Gro - Garden soil is all mulch no dirt.... - Image 3Miracle Gro - Garden soil is all mulch no dirt.... - Image 4Miracle Gro - Indoor wide plant variety dirt ok for growing peppermint for consumptionMiracle Gro - Indoor wide plant variety dirt ok for growing peppermint for... - Image 2Miracle Gro - Product was full of debris, large pieces of wood very course and now my...
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
soil dirt water products wood garden soil garden plants bags bed
Filter review
Sort by
Anonymous
map-marker Rock Creek, Ohio

Broken feeders

Never received my reimbursement . Both of my applicatiors broke .

Not even 1 year old . I bought 16 bottles of feed , now nothing to use them in

User's recommendation: I never received reimbursement

View full review
Ss S Ksl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cincinnati, Ohio

Indoor wide plant variety dirt ok for growing peppermint for consumption

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - AI did not answer and shows poor customer care.
  • - The reviewer asks if the indoor dirt is safe for peppermint.
Miracle Gro - Indoor wide plant variety dirt ok for growing peppermint for consumption
Miracle Gro - Indoor wide plant variety dirt ok for growing peppermint for... - Image 2

You know your AI did not answer. You must not want others in my group to buy from you.

*** is a poor example of customer safety/care. Asking for 100!!! is ridiculous since 10 letters told you no help was given.

Email if your indoor wide-use dirt is safe for growing peppermint for human consumption. You decided not to hire humans, so your AI possesses neglect.

Loss:
$30
Pros:
  • Name of product seems caring
Cons:
  • Name of is evil in explanation of safety to grow food you have no human to speak
  • Even here road block

Preferred solution: Iinformation if Indoor wide use dirt safe to grow peppermint for safe consumption?

User's recommendation: Don't believe in this company as caring nor for your well being

View full review
Donna M Lpq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Florence, Alabama

Have used Miracle Gro products for 40...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Have used Miracle Gro products for 40 years. My recent purchase of potting mix was disappointing to say the least.

Have never purchased this product with so much "trash" in it. I have pics to forward with my receipt of purchase.

Loss:
$35

Preferred solution: Full refund

View full review
Anonymous
map-marker Greenfield, Indiana

Garden soil is all mulch no dirt....

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Miracle Gro - Garden soil is all mulch no dirt....
Miracle Gro - Garden soil is all mulch no dirt.... - Image 2
Miracle Gro - Garden soil is all mulch no dirt.... - Image 3
Miracle Gro - Garden soil is all mulch no dirt.... - Image 4

Garden soil is all mulch no dirt. Decided to get the better brand this year and boy and I disappointed.

Water will not penetrate it.

Sits on the top. My plants are struggling and I want to know how I am suppose to keep my plants alive under these circumstances.

User's recommendation: This soil is nearly all wood chips. Very disappointing! I have spent $400 on annual plants this year! I am possibly going to loose 1/2 of them.

View full review
Lecia U

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Orleans, Louisiana

Product was full of debris, large pieces of wood very course and now my plants are struggling to grow. It does not stay moist at all constantly watering.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Miracle Gro - Product was full of debris, large pieces of wood very course and now my...
Miracle Gro - Product was full of debris, large pieces of wood very course and... - Image 2

I called over a week ago to find out information about the potting soil that I had issues with. They were supposed to issue a refund.

I sent out the necessary documents trying to get an update. Status update

User's recommendation: Maybe more description of contents and better visuals on the bag of actual product

View full review
Tom D Dlf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Sirs, (lower case intended) My first...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

sirs, (lower case intended) My first wife and I used your products for many years, and my current wife and I have still been users of your products. So, it is with a heavy heart that we are informing that we will, one, throw out (responsibly) any and all of your products, regardless of age, condition and fullness, secondly, we will NEVER BUY ANY THING RELATED TO YOUR COMPANY!

Key word NEVER.

Seeing how are sucking up to a convicted felon. Is it me or was it THIRTY-FOUR COUNTS? Hope it works for you, bribes sometimes work, sometimes not. I have a feeling the estimate will go WAY UP, but that's what taxpayers are for.

In closing, I was kidding about the "heavy heart" line, YOU HAVE EARNED IT WITH YOUR ACTIONS!

YOU NOW RANK WITH CBS!

We hope you choke on your FEALTY, but the way he backstabs? Something to remember and consider.

Oh, we are telling ALL our gardening friends here in *** about you and your Fealty.

PLEASE ATTEND TO THIS MATTER!!!

Cons:
  • Dozin donnie times thirty-four

Preferred solution: Justice for America.

User's recommendation: Don't use any of their products. We feel they are self-serving fealty seekers. Maybe, the price won't go up. I mean The Relecting Pond, as some wrongly call it worked out ok. For someones pocket kers. The price the grass replacement was estimated at will go up

View full review
Resolved
Kathleen W Bwp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Resolved: I cannot remember when I have been so...

Updated by user May 28, 2026

Company fixed the issue and I have been provided with full refund.

Original review May 22, 2026

I cannot remember when I have been so disappointed in a product. I purchased 10 bags of raised bed dirt with compost, and it was so full of wood and some plastic.

If it is truly composted, it should not have any visual signs of content—no sticks. I am a 76-year-old female, loading, unloading, filling in, etc., only to find out how bad this product is.

I have photos to show you, but they will not attach here. (I keep getting unexpected error)

Preferred solution: Apology

View full review
Lisom E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winnipeg, Manitoba

AS a satisfied customer living in...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

AS a satisfied customer living in ***, I bought your 50L bag of soil for raised bed yesterday and in dumping a bag out. out tumbled a rock piece that was 3 inches by 3 inches and weighing approximately 3 pounds.

It narrowly missed breaking my foot.

This is not what I expect of your products,

Your quality control must be faulty to have such a large piece in a bag of soil.

As a senior I have been in shock over such an experience and it traumatized me still today.

Loss:
$20
Pros:
  • Reliable
  • Dependable
Cons:
  • Be careful in unloading soil alone

Preferred solution: Full refund

User's recommendation: Be careful when dumping bag of soil

View full review
Robin K Mzp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Your soil is molding on all my plants I just transplanted

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Miracle Gro - Your soil is molding on all my plants I just transplanted
Miracle Gro - Your soil is molding on all my plants I just transplanted - Image 2
Miracle Gro - Your soil is molding on all my plants I just transplanted - Image 3
Miracle Gro - Your soil is molding on all my plants I just transplanted - Image 4

Soil is moldy. I just transplanted my houseplants and have noticed all kinds of mold on five plus plants. I have been scraping away moldy soils for about a week now, and it keeps coming back.

Loss:
$100
Pros:
  • Self fertilizing
Cons:
  • Mold

Preferred solution: Deliver product or service ordered

User's recommendation: Unsure

View full review
Valerie M Shs
map-marker Arlington Heights, Illinois

I’m very unhappy that I could not talk to somebody in the end. I was supposed to give my credit card and pay for whatever I don’t know. I bought 8 bags of miracle Gro with Wood chips in them your

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want to talk to somebody, not just chat on the Internet. I purchased eight bags of Miracle-Gro, and it has not been effective for my garden. This is the first time, and I didn't realize that wood chips should not have been in there, but my girlfriend came over and saw that and said, 'This is not right; my garden didn't grow well, and I spent a lot of money on my seeds for planting.' I'm unhappy.

Loss:
$25

Preferred solution: Full refund

View full review
Sharae Hfu
map-marker Boston, Massachusetts

Usage of miracle Grow in herbs

I am not sure about consequences. I mistakenly used the watering can that I had previously used with miracle for flowers

View full review
Kathleen W Bwp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

I cannot remember when I have been so...

I cannot remember when I have been so disappointed in a product. I purchased 10 bags of raised bed dirt with compost and it was so full of wood and some plastic.

If it is truly composted it should not have any visual signs of content - no sticks. I have photo's to show you but cannot attach them.

View full review
Kathy A Meg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rockford, Illinois

I find your current commercial...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I find your current commercial classless and unprofessional. The ad includeswhatever the hell we want. It is unnecessary to curse in your communication.

We will no longer be purchasing any Scotts products.

Preferred solution: Please remove the TV ad mentioned.

View full review
2 comments
Guest

We are sorry to hear you do not like our recent advertisement. Your complaint has been documented and will be shared with our Marketing Department.

Guest
reply icon Replying to comment of Guest-2851284

I do appreciate that you responded to my note. Please let me know when this specific ad will be edited or removed. Thank you, Kathy

View more comments (1)

Landscaping and Gardening Expert Talks

Lawn Care During Drought: How to Grow Lawns with Less Water?

Lawn Care During Drought: How to Grow Lawns with Less Water?

Drought and water restrictions put lawns at risk in dry areas. Watch lawn expert tips on how to grow lawns with less water and preserve the healthy yard despite a drought.

John Perry
John Perry

John Perry is President, CEO, and Founder of Greene County Fertilizer Company, Inc. and the author of the Lawncology educational series.

Anonymous
map-marker Gloversville, New York

Disgusting bugs all over my home…

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Bugs flew from the bag and swarmed my face, nose, and mouth.
  • - I will look for another brand and tell plant lovers what happened.

I had no idea when o opened a brand new bag of your product. I transplanted a very meaningful plant.

Thought I was using the best shortly bugs were flying all around and I could not find the source! They dive bomb your face in your nose and mouth!!! [PERSON_NAME]! Today I attempted to transplant another houseplant and bugs came flying from the bag!!!

Now I know where they came from! Ill be looking to find another brand and will tell all my plant lover friends what happened!

User's recommendation: Don’t buy this product!

View full review
Dawn L Xcz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sturgeon Bay, Wisconsin

Full of black bugs all over my house never had this happen

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I'm not liking anything about this product. Black bugs are coming out of the dirt.

Tons—my house is full. Not happy.

Loss:
$100
Pros:
  • Never buy it again
Cons:
  • Loved this product for years tell now

Preferred solution: Apology

View full review
Anonymous
map-marker Phillips, Wisconsin

What have you guys done to your potting...

What have you guys done to your potting soil. It's garbage!

Nothing but fiber, roots peat, whatever. Doesn't even resemble dirt.

Started some seeds in it , the water repels off like it coated in oil! Used to love your product, absolute crap now!

User's recommendation: Don't buy it! Garbage

View full review

About

Related Companies

Scotts Miracle Gro, Scotts, AeroGarden, Ortho, Tomcat Brands

Summary

Miracle Gro sells a broad range of plant food. The company was founded by Horace Hagedorn and Otto Stern in 1951. Its headquarters is based in Marysville, Ohio, United States of America. Miracle Gro offers the following products: soils and amendments, plant food and care, growing kits, seeds and plants. There is a large stock of garden tools. The company specializes in container gardening, community gardening, edible gardening, flower landscaping, and garden planning. Miracle Gro also provides comprehensive solutions in the field of indoor gardening, small-space gardening, water-friendly gardening, and fruit and herb. The company offers such tools as plant food selector, soil selector, and mulch calculator.

Miracle Gro reviews and complaints

Miracle Gro is ranked 67 out of 1423 in Landscaping and Gardening category

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article