Douglas H Frq

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I'm having problems with my sprayer

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Customer service representative, Shawn, walked me through some simple steps to remedy the problem I was having. He even stayed on the line to be sure the problem was corrected. Excellent customer service!

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Pros:
  • Excellent product and customer service

Preferred solution: Complimenting the customer service representative (Shawn)

User's recommendation: The customerservice representative (Shawn) walked me thru steps to solve the problem. Excellent customer service!!!!!

Linnea S Fki

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| map-marker Altoona, Pennsylvania

Grub worms in the organic raised box soil

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Miracle Gro - Grub worms in the organic raised box soil

We purchased 6 bags of Miracle Gro organic garden box mix for my new strawberry plants in early May. The plants struggled and didnt look good and the soil was always loose and airy.

I started digging around with my hands and discovered 100s of grub worms! What is your policy on reimbursing/replacing this much soil???

I dont want to lose my strawberry plants! I have a picture to share if needed.

Thank you.

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Melissa M Juq

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Verified Reviewer
| map-marker West Pubnico, Nova Scotia

I recently purchased a bag of the Miracle Grow. The Singles,24 in a pack. I paid $8.99 at Sobeys in Bridgewater, N.S

I recently purchased a bag of the Miracle Grow. The Singles,24 in a pack. I paid $8.99 at...

Several of the packages have been opened. At the bottom of the bag, the entire corner is full of fertilizer and five packages of singles were broken open.

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Ziah Dwh

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Verified Reviewer
| map-marker Snellville, Georgia

It has burned my Easter lillies. I bought 12 bags. My first bag opened up to mold and mushrooms. So disappointed and dissatisfied. It was so hard for me to p/u and carry and unpack at hm.and the gas

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Miracle Gro - It has burned my Easter lillies. I bought 12 bags. My first bag opened up...

I bought twelve bags. Very disappointed.My first bag I opened up to mold and mushrooms.

I am a senior.

And it was so difficult to get 12 bags home and out of the car to be this disappointed with my first bag.I'm debating whether to get some help to take it all back now. I tried to pull out the Mushroom garbage and apply the other around my Easter lilies. It turned them yellow right away within the first few days. Miracle grow will no longer be my go to.

Didn't think I needed to keep a receipt. What a waste.

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User's recommendation: Try Sta-green

Karla M Iul

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| map-marker Pompano Beach, Florida

Infested bags with grub!!!!

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Miracle Gro - Infested bags with grub!!!!
Miracle Gro - Infested bags with grub!!!! - Image 2
Miracle Gro - Infested bags with grub!!!! - Image 3
Miracle Gro - Infested bags with grub!!!! - Image 4
Updated by user Oct 24, 2023

Scott’s sent my info to their insurance company. Today they told me it was t their fault!!!

And I told them to prove it. I may get legal help and sue for $10,000.

Totally disappointed in them. And I will never buy anything from Scott’s again

Updated by user Oct 20, 2023

Scott’s now handed over to their insurance who called and needed more info. I’m waiting on her decision

Updated by user Oct 17, 2023

I have spent weeks getting proof to these people. And I got it sent - never good enough.

I’ve had to redo everything 4 times!!!!Yesterday Anne called my husband about this!!! And that is way out of line. It’s getting to harassment now. See my picture of the grubs?

Which I sent them and many others? Well they are trying to tell me moles ruined my yard!!! And these are “soil experts?” Lol lol. Their products say satisfaction guarantee!!!!

But im finding g out that’s a lie. So to me - if a company can’t stand by their own vision statement - they have no ethics.

I wish I had a lawyer. I would sue for stress, pain and harassment!!They are making excuse after excuse.

Original review Oct 13, 2023
I am work hard to keep my yard looking nice. I bought over $1500 just this summer on their soil and grass seed.

Not including the price for my time.
I can not say which bags were infested. I did not notice until my yard came up like a rug!! U just pulled! And clumps came out.

Im devastated! I contacted miracle grow. Talked, emailed I sent videos and pictures. Sent receipts!!

Every answe came back - they needed more!! Instead of me just printing out Eder number with item - they want the whole receipt! One order was over 30 pages!! And this was for one purchased.

I call Brandon who was rude and didnt care about my yard or how devastated and sick I am because of all this. I have been buying soil for 7 months. Plus seed. Its all for nothing.

THIER soil with grubs ruined most of my yard!!!.
I have spent hours getting the info to them. I wanted to get it fixed by person I did not want to take legal action. But now I have lost over $3000!! Because of the grubs!!

And now this company is making it more difficult for me!!
They are taking time from my family. They have ruined my yard.

And all I asked was reimbursement for everything including my time. Which today I was not - they did care about that!!!
This has caused me so much stress.
I may need to take legal action
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Loss:
$5000
Cons:
  • Everything including customer service

Preferred solution: Full refund

User's recommendation: Don’t buy. Pay extra from a garden center

Sharon B Xvl

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Verified Reviewer

Bad results for miracle grow moisture control potting soil

I've always had good results with Miracle-Gro products. However, I purchased Miracle-Gro Moisture Control Potting Soil and no matter what I did, it killed all my plants I put in it. Also, it grew some weird fungus on top of the soil!

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Pros:
  • All products except moisturecontrol potting soil have been good
Cons:
  • Miracle grow moisture control potting soil killed all plants i put in it

User's recommendation: Do not buy Miracle Grow Moisture control soil

Dorothy S Bcf

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Your premium all purpose compost with organic plant food

I am extremely disapointed with the above product. You claim it is all purpose: no, it isn't.

(a) It's no good for seeds.

The water goes straight through the compost, leaving the top of the seed boxes dry and caked, while the holders at the bottom are full of brown-coloured, smelly water.

(b) It's no good for transplanting on : exactly the same problem.

(c) I have now tried it for a small number of my tomato plants : again, dry top and basins at the bottom full of smelly brown water.

In addition, I have had lots and lots of spindly toadstools in the pots and seed trays; and hordes of small black flies. And the mix is full of smelly manure.

I had to buy seed compost and John Innes No. 3 separately from your product ; and I certainly won't buy it again. I had thought Miracle-gro was a reliable brand.

Nope. Sincerely, Dorothy Sotelo

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Loss:
$108
Pros:
  • Hard to say
Cons:
  • See above complaint

Preferred solution: Apology

User's recommendation: Careful what you buy!!!

Anonymous
map-marker Vancouver, British Columbia

Gnats in cactus potting mix

There were gnats in a bag of potting soil I bought. I phoned the consumer line and after a very short wait, an operator came on and asked for details about the purchase.

She said they would send me a refund. Great customer service.

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Anonymous
map-marker Atlanta, Georgia

Miracle Gro Raised Bed Soil.

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I have long used Miracle Gro products, but the Miracle Gro for Raised Beds has been a disaster. I am a reasonably experienced container gardener and have never had this many issues: all my young seedlings died, my peppers and herbs grew tall and spindly, my tomato plants only grew 12 inches.

Everything has turned a sickly green-yellow and my cucumbers and tomatoes have a bitter taste.

Weeds don't even grow in this stuff. I plan to trash all this soil and replace.

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User's recommendation: Consider using a stand in ground soil or a different brand altogether.

Anonymous
map-marker Duluth, Minnesota

Question about fertilizer issue

Our grass is all different colors after using your 6 month fertilizer. We applied it in mid May, has had some plenty of water. Can we fertilize again to try and rven

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Greg T Ecg

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Verified Buyer
| map-marker Port Saint Lucie, Florida

Complaint about new design of handheld miracle gross sprayer for powdered miracle grow

Complaint about new design of handheld miracle gross sprayer for powdered miracle grow

I have purchased two spreaders, handheld attached to the hose and take the powdered miracle grow. This new design is terrible both of them leak and I end up taking a bath every time I use them the design was much more superior and did not leak all over.

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User's recommendation: Do not buy

graham j Cnl

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Verified Reviewer

Miracle-Gro EverGreen Fast Grass Lawn Seed

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Good evening

About 3 weeks ago I purchase a pack of Miracle-Gro EverGreen Fast Grass Lawn Seed to infill some areas of my lawn. I followed all the instructions on the box but after 18 days there is no sign of germination even though the conditions have been ideal, so much for germination in 4 days!!

Is this the norm for this product or have I just got a duff batch?

Looking at reviews on Amazon it would appear that I'm not the only dissatisfied customer. Your views would be much appreciated.

Regards

Graham

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Preferred solution: Full refund

User's recommendation: avoid

Lillian M Ndx

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Verified Reviewer
| map-marker Green, Ohio

New purchase of Miracle Gro has tons of gnats

New purchase of Miracle Gro has tons of gnats

We bought Miracle Gro from Canadian Tire here in Alberta, Canada. The Miracle Grow had tons of gnats in it.

My husband threw out packaging as we thought we could control them but no luck. We know Canadian Tire will not reimburse us. What can you do to help.

I have the receipt. We paid $7.49 plus tax.

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Loss:
$8

Preferred solution: Full refund

Landscaping and Gardening Expert Talks

Lawn Care During Drought: How to Grow Lawns with Less Water?

Jun 8, 2022

Drought and water restrictions put lawns at risk in dry areas. Watch lawn expert tips on how to grow lawns with less water and preserve the healthy yard despite a drought.

John Perry
John Perry

John Perry is President, CEO, and Founder of Greene County Fertilizer Company, Inc. and the author of the Lawncology educational series.

John P Yjw

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Miracle Grow (dry/granular) Feeder

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This is only about 2 or 3 years old ! The last one lasted over 10 years.

With the trigger lock turn OFF when I release the trigger, water keep flowing out the end.

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Loss:
$20
Pros:
  • Easy to use water soluble fertilizer
Cons:
  • Applicator is questionable

Preferred solution: Full refund

User's recommendation: Fertilizer is good, but the applicator is questionable

Anonymous
map-marker Santa Rosa, California

Waste of time and money

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Try putting your product in a bottle that the pump works. First time impression is horrible when the product doesnt come out.

No clue how much to put on the plant but took a chance and it better not kill them.

Trying to get through on the website is ridiculous as they have a stupid wheel to spin and want all your information before you even gain access to the site. Very poor!

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User's recommendation: I will never be a customer and will never recommend

David B Hfo

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Verified Reviewer
| map-marker Denver, Colorado

Bag full of gnats

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I bought motile grow potting soil last year and it was outside all year. We brought it in for house plants and gnats were coming out.

I am 66 years old and used this soil quite a bit.

Still havent gotten rid of them. What is up?

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User's recommendation: Don’t buy miracle grow potting soil

About

Related Companies

Scotts Miracle Gro, Scotts, AeroGarden, Ortho, Tomcat Brands

Summary

Miracle Gro sells a broad range of plant food. The company was founded by Horace Hagedorn and Otto Stern in 1951. Its headquarters is based in Marysville, Ohio, United States of America. Miracle Gro offers the following products: soils and amendments, plant food and care, growing kits, seeds and plants. There is a large stock of garden tools. The company specializes in container gardening, community gardening, edible gardening, flower landscaping, and garden planning. Miracle Gro also provides comprehensive solutions in the field of indoor gardening, small-space gardening, water-friendly gardening, and fruit and herb. The company offers such tools as plant food selector, soil selector, and mulch calculator.

Miracle Gro reviews and complaints

Miracle Gro is ranked 76 out of 714 in Landscaping and Gardening category

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